Promoter quickstart

Make sure you have been accepted as a Promoter and can sign in to your Promoter Dashboard. Your Promoter role is required to access event management, ticket setup, sales reports, and payouts.

Confirm you understand your responsibilities for event details, ticket policies, and attendee management before you start building your event.

Sign in to your Promoter Dashboard. From the main navigation, go to the section where you manage events.

Use the event editor to create a new event. Add the basics: event name, date and time, venue, and a short public description so attendees know what to expect.

Configure any core options available in the event editor, such as time zone, age restrictions, and any notes you want shown on the event page or tickets.

In the ticketing section of the event editor, add each ticket type you plan to sell (for example, General Admission or VIP). For each ticket type, set a clear name and short description.

For each ticket type, set the price, total quantity available, and any limits per order if supported. Make sure total capacity matches your venue and safety limits.

Set when tickets go on sale and when sales should end before the event. Review that the sales start and end times match your announcement plans.

Use the event preview in your Promoter Dashboard to confirm event details, ticket options, and pricing appear correctly for attendees.

When everything looks correct, publish the event so tickets become available for purchase through the platform.

Copy the public event or ticket page link from your dashboard and share it through your usual promotion channels.

From your Promoter Dashboard, open the event's sales or analytics view to see real-time ticket sales, revenue, and remaining inventory.

If allowed, update ticket quantities or close specific ticket types from the event editor as you approach capacity.

On each check-in device, download and install the Skip The Box Office iOS app from the app store.

Use your Promoter account to sign in to the app so it can access your upcoming events and attendee lists.

Use a test ticket or low-risk order to confirm that scanning works, tickets validate correctly, and the app syncs with your event.

In the iOS app, choose the event you are running so scans update the correct attendee list.

Use the app to scan each attendee's ticket at entry. The app will validate tickets and help you manage re-entry policies if supported.

Keep an eye on check-in counts and outstanding attendees in your Promoter Dashboard or app to track how the event is filling in real time.

After the event ends, review final sales, attendance, and any remaining tickets in your Promoter Dashboard.

Download any sales or attendee reports you need for your records, partners, or venue.

Payouts occur after the event is complete. Make sure your payout details are up to date in your Promoter account so funds can be sent without delay.