Welcome to Skip The Box Office
Learn how promoters use Skip The Box Office to create events, sell tickets, scan attendees, and manage payouts.
What Skip The Box Office is
Skip The Box Office is a Canadian event and concert ticketing platform where you can list local events and sell tickets online.
Promoters use the platform to:
- Publish public-facing event listings
- Offer different ticket types and prices
- Sell tickets directly through the website
- Check in attendees at the venue using an iOS app
- Track sales and attendance in real time
- Receive payouts after the event is complete
Skip The Box Office runs on a WordPress and Elementor website, powered by The Events Calendar Pro, The Events Calendar: Community Events, and Events Tickets Plus. You do not need to know these tools to use the platform, but this context can help your technical team understand how it is implemented.
Who this documentation is for
This documentation is written primarily for Promoters.
Promoters are agencies and real-world tour or event organizers who:
- Want to promote their events on Skip The Box Office
- Need to configure ticketing and manage attendee lists
- Use the iOS app at the venue door to scan tickets
If you are a ticket buyer, you usually do not need these guides. You can:
- Purchase tickets directly from the event page
- Use your email confirmation or ticket PDF at the door
- Contact the promoter or venue if you have questions about a specific event
Promoter access is a special account type. You may need to apply or request an upgrade before you can create and manage events.
What promoters can do
As a promoter, your account lets you manage the full event lifecycle on Skip The Box Office.
Create events
Set up event details like name, date, venue, and description, and publish them to the public site.
Configure tickets
Add your own ticketing structures with different ticket types and price points tailored to your event.
Sell through the platform
Use Skip The Box Office as your primary sales channel for local Canadian events.
Manage attendees
View attendee lists, track registrations, and manage changes such as name corrections or transfers where supported.
Scan tickets on iOS
Use the iOS app at the venue door to scan tickets and control entry in real time.
Monitor sales and payouts
View live sales and stats, and receive payouts from your completed events.
Seating layouts (assigned seating or custom seat maps) are available only as a limited, custom-request feature for high-priority promoters. If you need reserved seating for an event, contact the Skip The Box Office team before you start building your event.
Get started as a promoter
Use these guides to go from application to your first successful event.
Understand promoter accounts
Learn what promoter accounts can do, how they differ from regular buyers, and what you need before your first event.
Apply to become a promoter
Submit your details so the Skip The Box Office team can review and enable promoter access for your account.
Create and publish your first event
Set up event information, configure ticket types and pricing, and publish your event so customers can start buying.
Prepare for event day
Review attendee lists, set up the iOS scanning app at the venue, and make sure your team knows how to check in guests.
Review results and payouts
After your event, review sales and attendance stats and confirm your payout details. Use the payouts and refunds FAQ if questions come up.
Key promoter documentation
Use these pages as your main reference for day-to-day work on Skip The Box Office.
Promoter overview
High-level overview of promoter accounts, permissions, and how the platform fits into your event workflow.
Apply as a promoter
Step-by-step guidance on requesting or applying for promoter access on Skip The Box Office.
Create and manage events
How to create events, configure ticket structures, publish changes, and keep listings up to date.
Attendees and ticket scanning
Managing attendee lists and using the iOS app to scan tickets at the door.
Payouts, refunds, and FAQs
Common questions about payouts, refunds, and after-event financial workflows.
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